Back to Basics – Terms and Conditions
1. About Us
trading as Back to Basics is a company registered in England and Wales. Company number [ ].
2. These Terms
These Terms and Conditions govern your use of this website and all purchases made through it. By placing an order you agree to these terms.
3. Products
We sell official Back to Basics nightclub merchandise including t-shirts, hoodies, prints and other apparel. All designs are protected by copyright and may not be reproduced.
4. Pricing and Payment
All prices include UK VAT. Payment is taken immediately through our secure payment provider.
5. Delivery
Orders are normally dispatched within 3-5 working days. Delivery timescales are estimates only. We are not responsible for delays caused by the courier.
6. Refunds and Returns
We want you to be happy with your purchase. If you’re not satisfied, you can return most items within 14 days of receiving them for a refund. Items must be unworn, unwashed, in their original condition, and with all tags still attached. You are responsible for the cost of returning the items to us. We do not offer refunds or exchanges on sale items, personalised items, or items that have been worn or damaged after delivery.
7. Our Responsibility
Our liability to you is limited to the value of the goods you purchased. We are not liable for any business losses or loss of profit.
8. Governing Law
These terms are governed by the laws of England and Wales.
9. International Shipping
We ship worldwide. For orders outside the UK, you may be charged import duties, taxes, or customs fees by your local authorities. These charges are your responsibility and are not included in the price or shipping cost. We have no control over these charges.
10. Countries We Do Not Ship To
We reserve the right not to ship to certain countries due to sanctions or trade restrictions. If you are ordering from a restricted country, we may cancel your order and issue a full refund.
11. Intellectual Property
All designs, logos, images and content on this website are the intellectual property of Back to Basics or its licensors. You may not reproduce, copy, or use any of our designs for commercial purposes without our written permission.
12. Payment Processing
Our online store is powered by WooCommerce. All payments are securely processed by Stripe. We do not store your full credit or debit card details on our servers.
13. Third Party Services
Our website uses third-party services including WooCommerce and Stripe. These services have their own terms and privacy policies which you should also review.
14. Cookies
Our website uses cookies and similar technologies to ensure the website functions properly. Some cookies are essential for basic functions such as adding items to your cart and processing checkout. Disabling essential cookies may prevent the website from working correctly.
15. Digital Downloads
Digital products are delivered instantly after payment. Once a download link has been provided or the file has been downloaded, no refunds will be given. You are granted a personal, non-commercial licence to use the files for your own personal use only.
16. How Your Personal Data is Collected
We collect personal data when you create an account, place an order, sign up for our newsletter, contact us, or interact with our website.
17. How We Use Your Personal Data
We will only use your personal data in accordance with data protection laws, including the UK GDPR and the Data Protection Act 2018.
18. Purposes for Which We Use Your Personal Data
We use your personal data to process and deliver your orders, manage your account, communicate with you about your order, respond to your enquiries, and improve our services.
19. Marketing
We may send you marketing communications about our products and services that we think may be of interest to you.
20. Promotional Offers from Us
We may use your personal data to send you promotional offers, discounts, and information about new products and upcoming events.
21. Opting Out
You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in any email or by contacting us directly.
22. International Transfers
We may transfer your personal data to countries outside the UK. Where we do this, we ensure appropriate safeguards are in place to protect your data.
23. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
24. Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for.
25. Your Legal Rights
Under data protection law, you have rights including the right to access, correct, or request deletion of your personal data. If you wish to exercise any of these rights, please contact us.
26. What We May Need From You
When you make a request regarding your personal data, we may need to ask you for specific information to help us confirm your identity.
27. Supplemental Information
For full details of how we process your personal data, please see our Privacy Policy.
28. Contact Us
If you have any questions about these Terms and Conditions, please contact us at your@email.com.